Shipping Policy – 3–5 Day Delivery (USA & CANADA)

Due to recent changes in the USA-EU tariff policy, shipping fees to the USA have become unstable and may fluctuate. Additionally, please be aware of the following:

We appreciate your understanding and cooperation as we navigate these new regulations.

Processing Time:

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time:

• We offer Standard Shipping (3–5 business days) to all U.S. addresses.

• Delivery times are estimates and may vary due to factors outside our control, such as weather delays or carrier issues and USA-EU Tariff issues.

Shipping Rates:

• Standard Shipping (3–5 business days): Flat rate of $5 

Carriers We Use:

• USPS, UPS, or FedEx — chosen automatically for the fastest delivery to your area.

Order Tracking:

• Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.

Delivery Issues:

• If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date at Marketing@kovovy.com

• We are not responsible for incorrect shipping addresses provided by the customer.

Service Area:

• Shipping available worldwide. We Ship Worldwide